Norwood City OptOut Gas Program
Helpful Hints
What is a Ccf?
A Ccf is a unit to measure natural gas usage; where 1 Ccf of natural gas is the energy equivalent to 100 cubic feet (1 Ccf) of natural gas.
What is a Flex Down Price?
Locked-In Price with Flex Down Opportunity Rate (Current Default Rate): With this option your rate will be capped at $0.476/Ccf for your November meter read. Beginning with your December 2018 meter read through your May 2019 meter read your rate will be capped at $0.444/Ccf.
The Locked-ln Price With Flex Down OpportunitySM Rate provides for a price "cap" which will never increase beyond the locked-in price during the months of the locked-in period regardless of whether the market increases.
If I change my mind, what can I do to opt back in to this offer?
If you have not completed the opt-out process by mail, fax, phone or online then you don’t have to do anything.
If you have completed the opt-out process, please call 877-667-9603.
Why did I receive an offer to automatically enroll with Constellation?
The voters in Norwood City authorized the community's creation of an Aggregation program Eligible community residents and small businesses who are customers in the utility areas that we serve will be automatically enrolled in this program unless they opt-out. All customers should review the program details including applicable Terms & Conditions to make sure this choice is best for them.
Who is Constellation and where is the company headquartered?
Constellation is a leading competitive retail supplier of power, natural gas and energy products and services for homes and businesses across the continental United States. Constellation's family of retail businesses serves more than 2.5 million residential, public sector and business customers, including more than two-thirds of the Fortune 100. Learn more at www.constellation.com or on Twitter at @ConstellationEG.
What will change if I decide not to opt-out?
Constellation will provide:
- Exclusive energy supply rate for your community.
- Reliable supply from one of the largest energy suppliers in the country.
- Price protection from supply volatility (applies to fixed rates only) during the term of the Program.
- Customer Service toll free number dedicated to your community’s Program.
- Hassle-free switching – no service interruption, no sign up fees from Constellation.
Your local utility will continue to:
- Transmit and deliver gas to your home.
- Respond to outage and emergency situations.
- Provide equal service to all customers regardless of the energy supplier used.
- Read your meter each month.
- Bill you the same way as they do today.
Contact Us
Do you have a concern, question or comment? Contact us, we can help:
-
By Phone:
877-667-9603
Monday - Friday 8am - 8pm EST. Voicemail available after hours -
Email Us:
vst@constellation.com -
By Live Chat:
Click here