West Chester OptOut Gas Program
Helpful Hints
What is a Therm?
An Mcf is a unit used to measure natural gas usage; where 1Mcf of natural gas is the energy equivalent to 1000 cubic feet (1Mcf) of natural gas.
What is a Variable Price?
Initially the price will be a Monthly Variable Rate which is calculated based upon the Market Settlement price for the delivery month plus the Delivery Adder as calculated by Seller. The Delivery Adder is based upon several factors, including, but not limited to: the monthly market price for transportation to the point of delivery, shrinkage, BTU adjustment and pooling fees. The Monthly Variable Rate may change monthly based on current Market prices. The “Market” price is a current price for the relevant month’s natural gas futures contract that is traded on the New York Mercantile Exchange (“NYMEX”) on the day the price is determined.
The variable rate will be calculated based on a formula including a delivery adder and the market settlement price.
If I change my mind, what can I do to opt back in to this offer?
If you have not completed the opt-out process by mail, fax, phone or online then you don’t have to do anything.
If you have completed the opt-out process, please call 1-855-838-5606.
Why did I receive an offer to automatically enroll with Constellation?
The voters in West Chester authorized the community's creation of an Aggregation program Eligible community residents and small businesses who are customers in the utility areas that we serve will be automatically enrolled in this program unless they opt-out. All customers should review the program details including applicable Terms & Conditions to make sure this choice is best for them.
Who is Constellation and where is the company headquartered?
Constellation is a leading competitive retail supplier of power, natural gas and energy products and services for homes and businesses across the continental United States. Constellation's family of retail businesses serves more than 2.5 million residential, public sector and business customers, including more than two-thirds of the Fortune 100. Learn more at www.constellation.com or on Twitter at @ConstellationEG.
What will change if I decide not to opt-out?
Constellation will provide:
- Exclusive energy supply rate for your community.
- Reliable supply from one of the largest energy suppliers in the country.
- Price protection from supply volatility (applies to fixed rates only) during the term of the Program.
- Customer Service toll free number dedicated to your community’s Program.
- Hassle-free switching – no service interruption, no sign up fees from Constellation.
Your local utility will continue to:
- Transmit and deliver gas to your home.
- Respond to outage and emergency situations.
- Provide equal service to all customers regardless of the energy supplier used.
- Read your meter each month.
- Bill you the same way as they do today.
Contact Us
Do you have a concern, question or comment? Contact us, we can help:
-
By Phone:
1-855-838-5606
24 hours a day, 365 days a year -
Email Us:
vst@constellation.com -
By Live Chat:
Click here